FAQ
- I am looking to purchase a Williams sight product but need technical help to find the correct sight.
- -If you're unsure of the fit or model of sight then please call our gun sight technical department for assistance. Before calling, make sure you know the make, model, and caliber of your firearm. Sometimes even the year of the gun is beneficial and also having a set of calipers to help verify dimensions for our sight technician is a huge help. Our gun sight technician can be reached Monday - Friday 10am to 6pm at (800) 530-9028 Ext: 511.
- What is the warranty on my Williams sights?
- -All Williams sights have a lifetime warranty from product defect or malfunction. If your sight is malfunctioning then please contact our sight technician at Ext 511. Fiber optic is not included in the lifetime warranty.
- Must I have an account on your website to purchase a firearm or gun sights? Or can I check out as a guest?
- -Yes, you must have an account, this is very easy to set up. Please click the "Sign In" link on top right of the page. Then click on "Create New Account".
- I receive a “server error” message when trying to create a new customer account.
- -On rare occasion a customer will receive a server error message when creating a new customer account when trying to purchase a product. Please clear your cookie and browser history through the internet browser you are using. If you are still having issues creating an account then please call Williams customer service at 800-530-9028 Ext: 511.
- Can Williams ship a firearm to my state with an approved FFL?
- -Williams will NOT ship any firearm to Massachusetts, New York, New Jersey, Maryland, Colorado and Connecticut. Also, the cities of Chicago and Washington DC are not shippable for Williams. If you live in a different state then please check your local firearm regulations before buying a firearm.
- Do I need an FFL Dealer to have a firearm shipped?
- -Yes, a Federal Firearms Licensed Dealer is required for Williams to ship all firearms and muzzleloaders. Please choose your FFL Dealer BEFORE purchasing a firearm through Williams website. Their information will be needed at the time of checkout. For further information on "How To Buy A Firearm" please visit the link at the top of the page.
- What is the cost to ship a firearm to my FFL dealer.
- -On all firearm orders the default shipping charge is $7.95 when checking out but that is NOT the true cost to ship the firearm. The actual shipping cost will be applied during the final invoicing stage of your order by Williams. The shipping cost for long guns is $35 and handguns is $50 (Williams is required to 2 day express all handguns). Shipments to Alaska or Hawaii will require additional shipping fees.
- When buying a firearm who is responsible for obtaining the dealers FFL License.
- -It is the customers responsibility to have their FFL dealer send Williams their FFL license. The customer’s dealer can email (FFL@williamsgunsight.com) or fax (810-658-2140) their FFL to Williams. It is NOT the responsibility of Williams to obtain the customers dealer’s FFL license.